Retail Sales Operation (RSO) Management System

Retail Sales Operation (RSO) Management System

  • One of the largest mobile network operator companies in Bangladesh.
  • 9 million customers (Last statistics, Aug 2021)
  • 10,000+ employees.

Project Name: Retail Sales Operation (RSO) Management System

  • Efficiently plan daily staff visits with a user-friendly interface, with the added convenience of visualizing visit paths on the map by using this mobile app.
  • This app Facilitates automatic validation of staff visits through GPS location checks, ensuring that field representatives check in at retail shops as planned.
  • Easily access and review the historical data and interactions associated with retail shops, providing valuable insights for future engagements.
  • Manage sales of SIM cards, scratch cards, and top-up products, while also enabling the scanning of product serial numbers during the delivery process.
  • During delivery, a product’s serial number is scanned using an app.
  • Acquire important data from the field workers about the state of the retail points, such as if they are closed, have goods available, or anticipate making purchases during the next visit.
  • 800+ Filed Staff use this mobile app for sales updates.
  • 200+ distributors and 80K+ retailers covered by implementing this mobile app.
  • 16K sales memos generated daily from field staff by implementing this RSO app.
  • Keep a close eye on performance by tracking targets versus achievements, ensuring alignment with organizational goals and standards.

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