- One of the top-notch mobile operator companies in Bangladesh.
- 4 million subscribers
Project Name: Dynamic Corporate Website Development
- We developed a dynamic and audience-engaging website design for the Robi corporate website.
- Backend development offered by the technology of PHP, and MySQL.
- Daily number of visitor capacity 60,000+
- Multi-language supported website mode.
- Mobile responsive website design for the Robi customers.
- The portal has a wide range of capabilities, such as 15 layout templates that are designed for particular device kinds, service offerings, and network performance considerations.
- The platform uses distinct design concepts for mobile and desktop displays, and user browser recognition allows content presentation to be customized to the user’s device.
- The administrative panel has been intricately customized to facilitate effortless page management.
- Incorporated within this platform are essential functionalities such as user registration, top-up services, package selection, online chat support, distributor management, and affiliation with the Dhonnobad Program.
- Top-notch life insurance company in Bangladesh established in 1986.
- 1000+ offices all over Bangladesh.
- 20,000+ field officers run after the growth of the company.
Project Name: Develop Smart Advisor Dt. Mobile app for financial decisions.
- This mobile app platform will ask some questions, and based on the user response the app will suggest the most suitable insurance product for the user.
- They have 30+ insurance products in line to suggest for the user.
- The premium calculator can calculate the amount of the premium to be paid based on the input information.
- This app has a segment of the product catalog with a brief description.
- Based on the input information, while the app suggests a product that will also illustrate the benefit of the product in a financial analysis manner.
- This app also provides a list of branches categorized by division. The name of the current in-charge and their contact details are also provided to users for better customer experiences.
- User and insurance policyholders also can search pay point of premium.
- The enlisted hospitals’ list also can be searched from the user end.
We also developed a web-based admin panel for the best management experience of this app.
- Largest and iconic real estate company in Bangladesh.
- 1200+ employees
Project Name: Development of a Task Management Software
- This platform helps BTI to measure and keep track of departmental cooperation by numbers or percentages.
- When any employee takes any cooperation or aid from another department, he/she will give points/ratings to the person.
- The rating can be done once a month; the rating is performed out of 100.
- The management can track the overall departmental cooperation percentage for every department.
- Only the admin has access to see, who gives how much point to whom. No employee can see how many points are given to each other.
- The monthly/yearly high point achiever is declared and shown in highest.
- Everyone can see his total earned points
- Admin can enter tasks based on control access for employees.
- Hierarchy and level basis access level for task management and rating.
- Daily 200+ times ratings/points are performed from employees ends.
- One of the largest mobile network operator companies in Bangladesh.
- 9 million customers (Last statistics, Aug 2021)
- 10,000+ employees.
Project Name: Retail Sales Operation (RSO) Management System
- Efficiently plan daily staff visits with a user-friendly interface, with the added convenience of visualizing visit paths on the map by using this mobile app.
- This app Facilitates automatic validation of staff visits through GPS location checks, ensuring that field representatives check in at retail shops as planned.
- Easily access and review the historical data and interactions associated with retail shops, providing valuable insights for future engagements.
- Manage sales of SIM cards, scratch cards, and top-up products, while also enabling the scanning of product serial numbers during the delivery process.
- During delivery, a product’s serial number is scanned using an app.
- Acquire important data from the field workers about the state of the retail points, such as if they are closed, have goods available, or anticipate making purchases during the next visit.
- 800+ Filed Staff use this mobile app for sales updates.
- 200+ distributors and 80K+ retailers covered by implementing this mobile app.
- 16K sales memos generated daily from field staff by implementing this RSO app.
- Keep a close eye on performance by tracking targets versus achievements, ensuring alignment with organizational goals and standards.
- An international non-profit organization also operates in Bangladesh.
- It helps to improve living in developing countries by deploying encouragement of Maize and Wheat farming.
- 15+ regional offices in different developing countries.
Project Name: Development of an Interactive Voice Response System for Weather Forecast.
- We developed a platform of IVR that helps registered farmers to know about weather forecasting and take necessary steps for their crops.
- We develop two types of IVR calls:
- Incoming, user calls from register number and play menu-based IVR.
- Outgoing, the system generates a call and plays weather forecast for register number only.
- The client requirement was IVR incoming & and outgoing calls only generated for registered numbers.
- The system will deploy/broadcast voice calls when there might be rainfall (light, heavy, or very heavy rain within 4/5 days)
- If there is no rain for 4/5 consecutive days, then every 2/3 days later the system will deploy a voice call with no rainfall information.
- The client wants to broadcast Outgoing voice calls from 4:30 PM to 8:00 PM to inform weather forecast to their register numbers.
- The broadcasting outgoing voice call duration deployed a minimum of 40 sec. to a maximum of 80 sec.
- The client was required to repeat the outgoing voice call 2 times maximum; we successfully developed the IVR system as per requirements.
- Registered farmers can call the system and listen to the weather forecast message unlimited times at their own cost.
- Square is a top-notch group of companies in Bangladesh.
- Square Toiletries Limited has 20 brands in their product line and they have 50 personal care products.
Project Name: Interactive Voice Response-Based Interaction Facilities for Customers.
- This is an IVR interaction facility for their customer queries, that helps customers to find the exact service by inputting keywords.
- The interactive facilities offer Manu-based IVR to incorporate call tracking and data reporting.
- Square Toiletries Limited uses 60,000+ voice minutes for this campaign.
- Customer queries and campaign data is stored in a database and generate a dynamic report for business analysis, that help to take strategic decision.
- Largest non-profit organization that offers education and products for family planning, maternal, and child health.
Project Name: Sales and Inventory Management System (E-sales)
- This platform offers effective digital management of company sales channels.
- The software accommodates both Direct Sales and Order-based Sales, making it versatile for various sales approaches.
- Sales managers can leverage this platform to efficiently track sales data, reducing administrative overhead and facilitating the assignment of sales targets.
- It acts as a hub for keeping valuable customer data and facilitating smooth communication between the sales and marketing departments.
- SMC managed 900+ salespeople through our software platform efficiently.
- The huge sales force generates 15,000+ memos all over Bangladesh, which is managed by our platform.
- Our software helps them to manage 400+ distributors and 30,000+ outlets.
- Management can track the real-time location of salespersons and can also apply Geo-fencing to fix specific areas for someone.
- The platform offers robust data analysis capabilities, generating user-friendly charts and graphs with relevant insights, which aids in data-driven decision-making.
- This mobile app functions offline, allowing sales teams to operate in the field even without an internet connection. It seamlessly syncs with the system when a connection is reestablished.
- The largest nonprofit non-government organization in Bangladesh.
Project Name: Software Development for Digitalization of Registration and License Procedures of the Department of Livestock Service (DLS).
- This platform was designed and developed for online farm registration and license for DLS according to DLS and BBF collaboration work under the project IBP on Food Safety Governance in the poultry sector.
- The platform is integrated with the SMS gateway system to notify the applicants about their registration, licensing, and renewal status.
- The management can monitor the feed mill, dealer, and farm from center level to field level.
- We also developed a database to store information for the registered applicant, licensed owners, renewal status, feed mill, dealer, and farm.
The platform also allows to attachment of any required files or revised files needed in the application process.
- Largest MFS company in Bangladesh.
- 70 million customers
Project Name: Development of Customer Insight Management Tool (CIMT) Software.
- Per day 100K tickets generation from customer end to solve their problem.
- The system includes a dynamic Customer’s General Info View that is connected to Huawei CPS via an API.
- It makes the customer verification and inquiry processes more effective while preserving the accuracy and integrity of data.
- The system allows for automatic and manual ticket assignment, with each sort of ticket having its category. Additionally, it permits the transfer of tickets to other groups by established guidelines.
- It provides tools to monitor agent productivity and workload, ensuring efficient resource allocation.
- Agent utilization monitoring, PIN Reset, PIN lock/unlock, Customer Credit Limit Check
- Users can easily access and view the complete transaction history.
- One of the largest mobile network operator companies in Bangladesh.
- 9 million customers (Last statistics, Aug 2021)
- 10,000+ employees.
Project Name: Vehicle Management System, Mobile App and Web version
- Vehicle Management System serves Banglalink to manage its fleet and its expenses.
- Its implementation significantly mitigates the complexities associated with overseeing the company’s vehicle pool and vehicle vendors.
- Banglalink manages 400+ vehicles all over Bangladesh for their official purpose.
- The VMS has 3000+ active users for requisition of pick & and drop facilities and vehicle allocation.
- Banglalink Manages 05+ large vendors of the vehicle and tracks the billing of vendors.
- Users (Employees) can register their pick and drop, the admin manages the registration with billing.
- This platform offers the benefit of enabling the transport administrator to monitor the availability of vehicles, thereby facilitating optimal utilization of these resources.
- This includes the management of both rented and company-owned vehicles, with a particular focus on ensuring accurate billing for rented vehicles.
- Admin can track real-time location effectively by managing GPS technology.
- VMS tracks the fuel costing efficiently and generates reports for billing.
- This system maintains and calculates the expenses of functional vehicles for higher management.
- This platform saves maintenance costs per vehicle 3X times more than manual maintenance.