Arena Phone BD Ltd, February 2018, Dhaka – Within a very short span of time Arena has efficaciously implemented its Android-Based Application for Delta Life Insurance Company. Gono-Grameen Policy Nirdesika, an Android based App, has been specially developed in Bangla primarily for the sales personnel of Gono-Grameen Bima so that they can assist potential customers to select the appropriate policy based on their needs & choices. Due to its user friendly interface, anyone can use the App to learn about the products as well as calculate premium.

Benefits of using this app is vast which is portrayed through its features –

1. Policy Adviser – User will be asked for some information and based on the response it will suggest the most suitable insurance plan/ product.
2. Product Catalogue – All the features and benefits of each available products are provided in summarized form for reviewing.
3. Premium Calculator – User can calculate the amount of the premium to be paid based on the information provided, through simple & easy steps.
4. Service Point – List of all the Branch Office addresses grouped by Division are given, from where all policy holders will receive various policy-related services.
5. Sync Data – Using this option user can update data stored in the server

With the Gono-Grameen Bima scheme, Delta life has been providing life insurance protection to the people with low income for the last 30 years. Therefore this app turns out to be very crucial for Delta life Insurance Ltd. and has been appreciated a lot for its simplified usability. Delta Life Insurance Company has appreciated our creativity and hard work and helped us better understand their requirements and operations, services, policies, terms & conditions seamlessly. Arena is conveying their profound gratitude to Delta Life Insurance Company, for allowing this opportunity of developing Android-Based Application as such, which will make difference for betterment.

Arena successfully marked its achievements in the field of mobile apps development, web-based apps development, content development, IVR facilities, VAS solution, SMS facilities, website development and maintenance both nationally and globally. Relentless acclamation has raised their level of creativity & technological support from the very beginning of their birth in the year of 2007.  The recent advancement in the field of mobile and mobile apps, has been driven in a way that has boosted success of arena to a great extent.

Arena Phone BD Ltd, June 2018, Dhaka – Arena has successfully implemented a survey conducted through Interactive Voice Response (IVR) for Square Toiletries Ltd. lately. This survey is conducted over phone. In this process, a computer generated voice starts right after a consumer picks up the call, asking relevant questions on different Square products. The consumers are required to answer these questions by pressing correct numbers from the keypad once the options are provided. These answers are recorded for later use.
This survey helps Square and its Management to learn as much as possible about the performance of their products. These information help analyze the current market situation and thus help decide, which marketing strategies to be applied, consumer’s response towards a particular product, demand of a certain product, its flaws and how to improve them and so on.
Management of square considers that, this survey has saved Square a lot of their valuable time, enabled them to deploy less manpower here but more elsewhere and proved to be more cost efficient compared to the previous conventional methods. And hence they have appreciated all our hard work. Here Arena would like to take a moment to express heartfelt gratitude to Square Toiletries Ltd., for providing such an opportunity of being a part of their service. Square also appreciated our work for better understanding of their requirements and operations, services, policies, terms & conditions seamlessly.
Arena has been able to leave its strong foot mark on the fields of mobile apps development, web-based apps development, content development, IVR facilities, VAS solution, SMS facilities, website development and maintenance nationally as well as globally. From the dawn of its journey back in the year 2007, Arena has worked hard and acquired acclamation for their creativity & technological support. Moreover, the recent advancement in the field of E-commerce and digital advertisement, has boosted its speed a lot.

Arena Phone BD Ltd,17 October 2017, Dhaka – Arena has yet again successfully carried out another project for BKash on Web-Based Customer Interaction Management Software. CIMT is considered to be an effective tool in terms of managing the interaction between an organization and its customers.

Communication between agent and customer might take place via multiple different channels like e-mail, SMS, telephone etc. This system keeps a record of issues of their customers which are processed later on.

This software helps their Management to clearly understand their customer’s queries, complaints, and requests. Through the use of this web-based software, BKash is now able to smartly process their customer’s information, consumer behavior, desires, needs, motivation, and opinions. This helps them to achieve a correct interpretation of the data to develop strategies and take steps that lead to customer loyalty and new customer acquisition in the result.

BKash has recognized our effort for better understanding their requirements and operations, services, policies, terms & conditions seamlessly and appreciated accordingly. Arena expresses their earnest gratitude to BKash, for providing this great opportunity of developing a noteworthy Web-Based Software as such.

Arena believes in taking challenges and happen to leave its foot mark in the field of mobile providing this, web-based apps development, content development, IVR facilities, VAS solution, SMS facilities, website development, and maintenance both nationally and internationally at the same time. Arena’s creativity &technological support has always been acclaimed from as early as its establishing year of 2007. In addition to that, the recent technological advancement that took place in this era of digitalization has also helped Arenacurve its success to a great extent.